Unbonding and Claiming is stuck

I can not unbond or claim , it’s stuck. Is there someone that can help me? With claiming it shows the total xprt and the next screen shows zero, low or high with zero xprt. It won’t let me unbond because it’s not transferring the total xprt.

Please share your wallet address

Check under mintscan.io if your wallet has Xprt tokens.
Also check if your validator is offline or online.
If offline then use high gas fees to redelegate the tokens