Wallet login + recovery problem - URGENT before migration

General
1

Hi, the problem is the following:

-I created my Persistence wallet several years ago. I created a password that contains a blank character. Later when I tried to login again and to this day, wallet.persistence.one says: ‘spaces not allowed’.
-I cannot use my seed phrase to recover my wallet, because that option has been removed from wallet.persistence.one
-I tried to import the wallet using Keplr wallet app, using the recovery phrase, but Keplr doesn’t recognise it (invalid recovery phrase).

It’s crazy to me that all 3 options fail because this should be simple and easy, but I need to get into my wallet to do the migration which ends tomorrow. What can I do/is there a way to contact the Persistence team so they at least can simply allow blank characters again for the password entry on wallet.persistence.one

1 Like
2

Hey @TP05, we are not experiencing any wallet login related issues. So there could be a possibility that you saved the seed wrongly.

Also for the migration, we will be extending the deadline. So you can continue to use the same 750 coin-type address

3

Hi, thanks for the reply. At least the postponed migration deadline will save me time. So probably I saved the seed phrase incorrectly. Is there a possibility to allow blank spaces again for the persistence wallet? That would solve my problem.